We and Employees

Safety Management

We uphold the ideal of prioritising life and operational safety, and provide adequate resources to adopt the approach of ‘safety first, prevention based and comprehensive governance’ in production safety, and dedicate ourselves to improving internal organisation and communication to ensure the safety and health of all employees, sub-contractors and members of the public who are likely to be affected by the Company operations.

To promote various safety and health management tasks, the Group has set up a Production Safety Supervision and Management Committee (referred to as the “Safety Committee” below). The implementation of decisions is the duty of each member of the Safety Committee in accordance with his or her area of responsibility. The Safety Director and the Production Safety Supervision Management Department (the “Safety Supervision Department”) are responsible for monitoring the implementation and reporting regularly to the Board and the Safety Committee.

CSCI’s Commitment

  • Attend to safety and health matters as the first priority and to provide a high standard of safety and a healthy working environment
  • Regularly evaluate and notify safety and health hazards arising out of construction works
  • Provide safety and health training to members of the workforce
  • Establish effective channels of communication and consultation among different work groups
  • Ensure strict compliance with both statutory and contractual requirements
  • Implement safety climate survey to enhance worker safety behaviour
  • Adopt all reasonably practicable measures and innovative means to maintain continual improvement on safety and health performance
Planning

Within one month after the start of the project, production units need to prepare a safety plan, submit it to the relevant departments and the Safety Director for review and approval by the competent supervisors for implementation. The plan includes targets and indicators, organisational system, hazard identification and risk assessment, technical assurance measures and acceptance plan, education and training, cost input, emergency management, etc.

Training

Production units establish a production safety education and training system, clarify the type, object, time and content of training, and specify the training planning, responsibilities and authority, work procedures, records of implementation and certificate management, and assess then improve the effectiveness of training. Site Managers are responsible for arranging and keeping records of safety training and assessment for staff and workers, and arranging special safety training for new workers.

Technology Management

Production units are responsible for identifying and timely updating applicable laws and regulations, technical standards and specifications, and developing corresponding safety measures which are codified in the project design and technical plans. Safety production managers are required to supervise and sign to confirm the technical briefing. Special construction plans require on-site supervision, immediate rectification if any deviation from the plan, and in case of emergency, organisation of evacuation of workers from areas with potential personal safety hazards.

Cost Management

The Safety Supervision Department is responsible for monitoring and verifying the extraction and use of the production safety budget, including the cost for training and activities, to ensure that it is properly used and not encroached.

Hazard Identification and Risk Assessment

Depending on the progress of the project, each production unit continues to identify hazards and assess risks in the construction process, update and report results, and prepare a checklist for important hazards, which is updated and publicised quarterly. Hazard risks are rated according to the severity of the consequences and the likelihood of occurrence. Hazard identification also includes consideration of personnel in the vicinity of the workplace and employees in locations not under the direct control of the company.

Safety Inspection and Risk Investigation

Production units should establish a safety inspection system to ensure that the safety issues and major risks specified in the notice of safety risks are rectified, and penalise units and personnel who fail to rectify the situation promptly or repeatedly fail to improve. Production units at all levels are managed by the Group in a hierarchical manner. The Safety Supervision Department conducts supervision and inspection of the highest-level units at least twice a year, followed by key supervision and special inspection of the other levels.

Emergency Management

All production units develop emergency plans, define personnel responsibilities, handling methods and preventive measures, prepare materials and equipment, conduct training and drills, assess problems and correct them. These units also report emergencies, form on-scene command teams, evacuate people unrelated to the emergency, report to local authorities, and alert surrounding businesses and the public as necessary

Equipment Management

The bidding method, the list of qualified suppliers and the acceptance criteria for equipment procurement or leasing are formulated by each production unit. Trial runs should be conducted before acceptance, and daily operation is carried out by a special Equipment Management Department for regular inspection, repair and maintenance.

Contractor Management

Each production unit confirms the professional and safety qualifications of subcontractors before they are shortlisted, establishes elimination system and blacklisting, conducts supervision and inspection of site operations, and prohibits further subcontracting. Subcontractors are required to submit safety reports to prove their safety management and technical measures

Occupational Health Management

Each production unit identifies and evaluates occupational disease hazards annually, establishes an inventory, and develops prevention plans and implementation plans; sets warning signs in workplaces where occupational disease hazards may arise, and regularly monitors the level of hazards; provides appropriate protective facilities and supplies, and conducts inspection and maintenance; ensures that workers understand the hazards, protective and emergency measures; conducts body check. For personnel with abnormal indicators, the unit will arrange follow-up consultation, diagnosis and job relocation.

To raise health and safety management standards, the Group introduced internationally recognised professional health and safety management systems. As of the end of 2020, a number of the Group’s branch offices have completed their shifts to the new ISO 45001 standards. This includes:

Employee Rights

We attach great importance to the protection of employees’ rights and interests. The Group has signed an employment contract with each employee in accordance with local employment laws and regulations. Through the terms of the contract and the Employee Handbook, the Group communicates with employees about employment arrangements such as recruitment and promotion, working hours and attendance, remuneration and dismissal, holidays and benefits, and employee transfer.

Concurrently, we are committed to establishing and maintaining a diverse, inclusive and discrimination-free work environment, and providing equal opportunities to current and future employees so that they are not treated differently on the basis of gender, marital status, pregnancy, disability, family role and ethnicity in employment, dismissal, promotion, transfer and training, etc. The Group also attaches importance to the promotion of family-friendly measures. Employees are entitled to marriage leave, maternity leave, paternity leave, compassionate leave and medical benefits that are extended to family members. In addition, the Group also identified employees in need and provided assistance to their families in a timely manner.

Employee Development

We attach great importance to the development of employees’ capabilities, and let employees clearly understand the group’s training policies and arrangements through the Employee Handbook. Through developing annual training programs, conducting internal standard courses, and providing external course funding, the Group enhances employee expertise and motivates employees, thereby improving employee performance and creating higher corporate value.

CSCHK developed construction site management course series

Building companies and civil engineering companies conducted a series of training covering quality management system, building craftsmanship and construction skills for corresponding businesses.

CSC Macau developed the construction site ‘6+3’ management course series

Training covers areas including quality management, progress management, safety management and environmental management to help employees understand the detail of construction project management.

Trainee engineer/ apprentice scheme

Nurture civil engineering, building science or mechanical and electrical engineering graduates interested in joining the construction industry to become engineering professionals and future management of the Group.

Training on prefabricated construction, seismic retrofitting design and construction environmental protection

CSC Macau cooperated with CED School of Business, Macau Construction Association and academic institutions such as Macau University of Science and Technology to conduct external training and research into the relevant professional content; at the same time, prefabricated construction companies such as Anhui Hailong, Guangdong Hailong and Shandong Hailong provided frontline employees with training on product design, job specification, key procedures, etc.

With regard to internal training, the Human Resources Department is responsible for investigating training needs, formulating annual training plans and coordinating their implementation. The training plan is developed based on the Group’s development needs, employee assessments and questionnaires, combined with senior management’s discussions and Human Resources Department’s observation and analysis, and is centred on the following six main categories.

Case Study

Safety Measures of Construction and Investment Projects

Involving many construction workers, procedures and use of equipment, the construction industry is often exposed to higher safety risks. The Group values the safety of the construction sites and that of every worker. It develops and implements safety measures in every region to prevent and mitigate potential risks.

CSCHK formulated the Safety and Health Policy, which is implemented, reviewed and supervised through the Integrated Management Committee, the Safety and Environmental Protection Department, the Company Safety Management Working Group and the Construction Site Integrated Management Working Group. Under the guidance of the policy, CSCHK sets specific safety management objectives and targets each year, and sets goals and work plans for the following year by reviewing the completion of targets and indicators. The Engineering Department and all construction sites of CSCHK signed the Responsibility Undertaking on Management of Safety Production on Construction Sites, which includes the annual safety management target.

To realise this goal, CSCHK insists on implementing the Working Procedure of Safety and Health Management. All construction sites are required to establish a corresponding safety management organisation according to the nature and scale of the project. Members of such organisation include site management personnel, engineers, safety representatives of foremen and subcontractor, and workers’ representatives to deepen the divisional responsibility system and clarify the duties of frontline management personnel. The construction sites safety management organisation coordinates the implementation of various safety measures such as construction safety and health checks, safety and health training, safety promotion and quarterly production safety monitoring, as set out in the Working Procedure of Safety and Health Management.

CSC Macau formulated the Safety and Health Policy, the implementation of which is achieved, evaluated and supervised through its Production Safety Commission, the Project Contract Department and each construction site, to meet the goals of preventing occupational hazards and improving the working environment.

Safety management system

In addition to formulating the Management Measures for Comprehensive Management Reward Scheme of Sites, cross examination of the overall safety performance of construction sites led by the CSC Macau, the Engineering Department and construction site managers was organised for assessment every month. At the same time, the occupational health and safety assessment of the Labour Affairs Bureau was introduced to take into consideration the monthly incidence of wokrelated injury. A safety ranking of construction sites was compiled to encourage continuous improvement.

Safety equipment
  • Platform work fall prevention layer: in positions with five metres of height, a compact fall prevention layer is set up about 1.7-1.8 metre below the floor to effectively prevent falls from working at height.
  • Central wireless electric tools charging station: prevent fires caused by overloading.
  • Qualified lifting platform operator fingerprint recognition unlock system: fingerprint identification is required before operation of lifting platform to prevent hazards to workers resulting from unauthorised operation.
Safety training
  • Virtual reality: allow workers to experience the hazards of incidence without being on the construction site. It can help participants stay vigilant and alert of unsafe behaviour.
  • Safety experience zone: the equipment set up in the construction site gives workers a first-hand experience before entering the site to promote stronger safety awareness. At the same time, enhanced training for specific roles can be provided.
Emergency response

Formulated code of practice during typhoons in advance. When typhoon information is available, the Project Department should immediately announce work guidelines to each construction site and formulate a typhoon prevention plan. Tiered risk control and typhoon prevention measure checks should be conducted in each construction site. It will assist the Group’s Safety Department exchange experience in typhoon prevention, increase the typhoon alertness of platforms in affected areas and formulate the relevant typhoon prevention measures, in order to significantly reduce the level of damage and loss, and to shorten the time of recovery.

CSC Macau allocated sufficient budget for employee health and safety facilities, and formulated a series of management methods and safety promotion training measures to enhance the safety awareness of construction workers to improve construction site safety protection according to the formulated safety plan.

In relation to the Group’s investment businesses in the Mainland China, CSCIICL formulated the Safety and Health Management Method to develop a comprehensive production safety management system. CSCIICL has established a Production Safety Commission and requires subsidiaries to establish their own production safety commissions, responsible for leading production safety efforts and the decision-making in important issues. The independent Production Safety Commission supervises the management organisation to implement the Production Safety Supervision Management System to urge subsidiaries to implement production safety and supervise the launch of the relevant safety work.

Objectives, targets and plan

Evaluate the project before commencement, establish safety management objectives and targets, and prepare an implementation plan that includes safety cost management, education and training, operational procedures, and emergency plans.

Identification and assessment of hazards

Organise experienced personnel to form a working group to compile the List of Major Hazards of the Company and the Occupational Health and Safety Management Plan of the Company, and assess the risk factors of the project based on the documents before commencement of new project, and control major hazards and prepare remediation plan in a timely manner.

Assessment of safety technical solutions

Review safety technical measures regarding on-site conditions, construction features and surrounding environment in each construction plan to prevent possible dangerous situations during construction.

Safety technical briefing

The technical director and safety director of the general contractor shall explain the technical requirements of the operation and the safety matters to be followed to the subcontractors and worker teams to ensure that the frontline workers are aware of the technical characteristics, dangers and preventive measures of the construction operations.

Safety and Health Management in Prefabricated Construction Production Plant

Guangdong Hailong Construction Technology Company Limited (hereafter referred to as “Guangdong Hailong”) under CSCIICL is mainly engaged in the development, design, production and construction business of prefabricated construction products and owns two production plants in Shenzhen and Zhuhai. Abiding by the approach of ‘safety first, prevention based and comprehensive governance’, Guangdong Hailong actively promotes safety production inspection in the factory area, and corrects problems spotted and hidden dangers to prevent incidents in accordance with the ‘five fixed’ principle (fixed responsible persons, fixed time limit, fixed funds, fixed measures, fixed plans).

In addition, in response to emergencies, Guangdong Hailong compiled the Production Safety Emergency Response Plan and familiarised all employees with the training procedures through regular training and regular drills, in order to effectively control the impact and reduce the loss of personnel and equipment during the accident.

To arouse attention to safety among personnel in the production plant, Guangdong Hailong actively implemented the Project Production Safety and Civil Construction Reward Scheme and the Methods of Safety Coupon Reward Scheme. At the same time, Guangdong Hailong also attaches great importance to the health of employees. It continuously improves the responsibility system for occupational disease prevention and control, identifies and detects hazards on site, and regularly arranges general medical examinations and occupational disease examinations for employees, and establishes health monitoring files. In addition, through posters, leaflets, health training, etc., Guangdong Hailong publicises health knowledge and ideas to employees and strengthens their own health management.

Labour Relations Management at Construction Site

There had been repeated cases of deduction of wages or request of referral fees by intermediaries in the construction industry, which seriously jeopardise workers’ rights and interests, and weaken the overall competitiveness of the industry. The Group does not tolerate such actions and has taken a number of measures to protect construction site workers.

The Group appoints a labour relations commissioner at each site to handle employee labour relations matters. The Group encourages workers at their construction sites to report any unfair treatment and, through regular questionnaire surveys, proactively checks with workers for any infringement of their interests, such as wage arrears. The Group also posts declarations in public areas at each site to emphasise the importance of safeguarding employee rights and lists means of remedy.

The Group’s site labour officers are required to have monthly labour relations review meetings with all subcontractors. In the event of unpaid wages, late payment of wages and Mandatory Provident Fund (“MPF”) contributions, the site labour officer is responsible for requesting rectification from the subcontractors and notifying the site managers and representatives so that all parties can carry out effective response measures.

Talent Acquisition Scheme

The Group has developed different recruitment methods in response to the needs of each business, ensuring that it can attract talents with diverse backgrounds from multiple channels, support business development, and provide employees with targeted career development directions to encourage employees to grow continuously.

Haina Professional Recruitment Program

Haina scheme is the Group’s recruitment platform tailored for hiring professionals with working experience. The Human Resources Department used a variety of channels, including recruitment platforms, WeChat, internal referral, and self-screening, to promote the recruitment and collect resumes.

Haizhizi Graduate Recruitment Program

The Group focuses on cultivating management talents as part of its corporate responsibility. It conducted recruitment activities at universities across the country to introduce the Group’s culture to graduates and to arouse their interest in joining CSCI.

The campus recruitment programme is themed ‘Build your dream with unlimited possibilities’ and highlights the Group’s emphasis on talent and corporate culture. We tailor made training programs for management trainees, preparing them to meet every stage of their careers and grow with the Group. The Human Resources Department will regularly summarise the work of management trainees to report to the Group’s management to monitor their adaptation and development.

Safeguarding Employees and Workers During COVID-19 Pandemic

The Group has adopted strict epidemic prevention measures to protect the health of its employees and workers. During the peak of the pandemic, all offices of the Group adopted a work-from-home mode, grouped employees to minimise physical contact and restricted visits from outsiders. At construction sites managed by the Group, epidemic prevention and control plans were formulated, personnel were arranged to guide and carry out epidemic prevention work. Once suspected cases of infection were found, timely arrangements were made to deal with them. Formal resumption of work can only be arranged when preparations are made.

Prevention efforts at each site include the following measures.